Frequently Asked Questions

Explore the JioCS FAQ for answers on Google RCS, SMS API, Email API, WhatsApp Business API, and CPaaS platform to simplify and power your business communication.

Google RCS in JioCS enables rich, interactive messaging beyond traditional SMS, supporting images, carousels, and real-time replies.

JioCS SMS API in a RESTful interface enables you to automatically text to your clients through a secure and advanced capability that is scalable.

JioCS Email API, indeed, is easily integrated into any CRMs, so you can run individual and automated email campaigns.

It helps businesses send alerts, support messages, and promotions on WhatsApp with verified sender identity and template messages.

Communications platform as a service (CPaaS) offers real-time communication APIs (voice, SMS, email and chat).

Yes, JIOCS is a CPaaS product that provides unified APIs in SMS, email, WhatsApp, and RCS to provide streamlined communication across channels.

Open an account on JioCS site, create an API key and read the documentation to API your system or app with the SMS API.

RCS provides support to rich media such as pictures, videos, carousel, and suggested replies.

JioCS Email API uses encryption, secure token-based authentication, and domain validation to ensure secure delivery.

Yes, SMS and WhatsApp APIs from JioCS are optimized for high-speed OTP delivery with fallback mechanisms.

Yes, all the templates must be approved by WhatsApp before sending them over the WhatsApp Business API.

SMS is text only and RCS provides branding and many media, as well as bi-directional chats on supported Android devices.

Yes, JIOCS supports bulk SMS, email, and WhatsApp campaigns through high-performance APIs and campaign dashboards.

Yes, JioCS supports multichannel campaigns combining SMS, Email, RCS, and WhatsApp for better customer engagement.

Yes, JioCS Email API provides real-time tracking for opens, clicks, bounces, and delivery status.

Frequently Asked Questions

What is Google RCS messaging in JioCS?

How does the SMS API from JioCS work?

Can I integrate JioCS Email API with my CRM?

What is WhatsApp Business API in JioCS used for?

What is a CPaaS platform?

Is JioCS a CPaaS platform?

How do I get started with JioCS SMS API?

Which formats does Google RCS messages support?

How secure is the JioCS Email API?

Can JioCS APIs be used for OTP delivery?

Do I need approval for WhatsApp message templates?

What’s the difference between SMS and Google RCS?

Can JioCS handle bulk messaging campaigns?

Can I use multiple channels in one campaign?

Is there delivery tracking in the Email API?